How can we help you?

See our most frequently asked questions below or choose a category to find the help you need.

Top frequently asked questions

You can check when your order was dispatched in the My Orders section of your account – we estimate 2 – 3 working days for it to arrive with you. However, we do face postal delays sometimes. If this does happen we have to wait 17 working days before the postal services will allow us to file a lost in post claim and issue you with a refund/replacement (stock dependent).

Products

All games supplied by 3-get.com are 100% compatible on PAL systems. Some NTSC games may require a local PSN/Xbox Live account for future DLC though if this is the case this will be included in the product description.

My Order

You can check when your order was dispatched in the My Orders section of your account – we estimate 2 – 5 working days for it to arrive with you. However, we do face postal delays sometimes. If this does happen we have to wait 17 working days before the postal services will allow us to file a lost in post claim and issue you with a refund/replacement (stock dependent).

Stock

If the item you are looking for is not in stock then please enter your email address into the Back In Stock box provided on the product you would like and you will be notified by email when we have more stock in.

Delivery

We’re sorry to hear your order didn’t arrive with you in perfect condition, can you please send images of the damage, along with your order number, to our customer services team at Contact Us form so they can look into this for you.

Payment

We accept payment by most major debit/credit cards as well as via PayPal. Unfortunately, we do not accept cheques or cash payments.

Still Have Questions?

You can email us via our contact form and one of our experienced customer support agents will be in touch with you as soon as possible.